ONLINE TECHNIQUE · CLASS POLICY
How the class works
Everything you need to know before you book — times, prices, and what happens if you can’t make it.
The Technique Class is an hour of individual work on balance, coordination and the way you carry yourself in tango. You don’t need a partner, and you don’t need to be at any particular level.
BOOKING
Choose the sessions you want on the class page and pay once for all of them. Your Zoom link arrives with the confirmation, and again as a reminder the day before and just before the session you booked.
If you have a class pack, sign in before you book. Your pack only appears as a payment option when you’re signed in — booking as a guest will charge you the full price instead.
ABOUT CLASS PACKS
You are buying a set of classes, not a set of particular sessions. Book whichever dates suit you, whenever you know them. You can book them one at a time or several at once. Buying a pack does not book any session.
If you can’t make a class you’ve booked, it isn’t lost. The class goes back into your pack and you use it on another session. Let Giselle know if you can, but if life gets in the way and you don’t, that’s fine too. Nobody loses a class they’ve paid for.
You can see how many classes you have left whenever you like: sign in to your account, or look at the checkout screen when you next book. The ten classes are valid for twelve months from the day you buy them.
IF YOU CAN'T COME
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You have a pack — the class returns to your pack. Use it another Saturday.
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You paid for a single class — get in touch and Giselle will move you to another Saturday.
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You’d rather watch it later — ask, and you’ll get access to the recording of that class. This uses one class from your pack, the same as attending.
IF GISELLE HAS TO CANCEL
It’s rare, and you’ll be told as soon as she knows. Your payment is held as credit toward a future session, and pack classes go straight back into your pack. Nothing is lost.
COMING AS A COUPLE
Couples may attend together.
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You buy a single class — Please purchase two single classes
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You buy a pack of classes — Purchase a couple pack, it's the best value for a couple
NEW TO THE CLASS
If you have questions before your first class, write to Giselle. You can also ask her for a short demo video to see how a class looks. If it suits you, you can join the live classes or take out access to the recorded library.
WHAT TO EXPECT
These classes aren’t designed to produce immediate results, and they’re not a set of movements to memorize. The work builds gradually into your body, and you notice it over time: in your balance, your coordination, and the way you move when you dance.
So please don’t expect one class to transform your dancing. Each class is part of something continuous, and the benefit becomes much clearer when the work is done regularly and given time to settle.
PAYMENTS, CANCELLATIONS, AND REFUNDS
All classes, class packs and video access are sold in US dollars and are paid for at the time of purchase.
Class packs are valid for twelve months from the date of purchase. A class is deducted from a pack at the moment you book it, not when you attend. If you cancel a booking at least one hour before the class begins, the class returns to your pack. If a class you booked has already taken place, you may either have the class returned to your pack or ask for a recording of it; a recording is provided in place of the class, not in addition to it. Classes not used within the twelve-month period expire.
Purchases are otherwise final once the class pack or video access has been made available to you, except where a refund is required by law. If you are a consumer in the United Kingdom or the European Union you may have a statutory right to cancel a purchase within fourteen days of buying it. Where you book a class or open video content during that period, you are asking for the service to begin immediately and you accept that the right to cancel is lost once it has been provided. Nothing in these terms affects any rights you have under the law of your own country that cannot be excluded by agreement.
To ask about a payment or a cancellation, email Giselle at giseanne08@gmail.com. We reply within 10 working days.
PHYSICAL ACTIVITY
Tango is exercise. You take part at your own risk and you are responsible for your own body: work within what you can do, stop if something hurts, and take advice from a doctor if you have any injury, condition or pregnancy that might be affected.
In an online class Giselle cannot see your floor, your shoes or your surroundings. Make sure your space is clear and safe before you begin.
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud, where the law does not allow that to be limited.
Technique is not something you simply learn. It is something you gradually build into your body.
Giselle Anne